Order or contract to invoice
Delay and rework between a signed deal or completed order and an invoice actually going out.
Cash
Find the repeated touches and handoff gaps delaying cash.
Examine billing, collections, disputes, credit memos, unapplied cash and sales-to-finance exceptions through an operations lens.
Guided intake today · Start without a connection
Where this diagnostic is today. Cash diagnostics may begin with guided intake and deepen during the Finance Operations Assessment. This is a structured questionnaire, not a connected scanner — we do not present a live system connection as available until one genuinely is, for your stack.
Where cash gets stuck
Six processes where cash friction hides
Guided intake asks about each of these — you don't need a system connection to get a directional read.
Invoice delivery and correction
Invoices that bounce, get disputed, or need correcting before a customer will pay them.
Collections prioritization
Who gets called first, and whether that's driven by data or by whoever shouts loudest.
Promise-to-pay follow-up
Commitments tracked in someone's inbox instead of a system that flags a broken promise.
Dispute and credit-memo resolution
Manual routing between sales, finance and the customer before a dispute actually closes.
Cash application exceptions
Unapplied or misapplied cash that sits until someone manually matches it to an invoice.
Confidence, capped honestly
What a guided-intake-only Cash finding looks like
A questionnaire-only finding is capped at low confidence by design — wording never implies more certainty than the evidence supports.
Demonstration finding · guided intake only
Illustrative
Cash application exceptions sit for days before manual matching
Based on your reported process, unapplied cash is matched to invoices manually and irregularly rather than on a fixed cadence.
ReportedLow confidenceNeeds real data
- Process
- Cash application exceptions
- Evidence
- Guided intake only
- Estimated impact
- Directional only
- Confidence
- Low
- Complexity
- Unknown until validated
- Next step
- Deepen in assessment
Illustrative — not a customer result. Guided-intake-only findings are capped at low confidence; verified figures require real receivables and collections data, gathered under the Finance Operations Assessment.
Honest scope
What a Cash review can — and can't — tell you today
What it can tell you
- Where billing-to-cash has the most manual touches, by your own report
- Which collection or dispute steps repeat most often
- A directional read on where cash likely gets stuck
- Whether the pattern is worth validating in an assessment
What it cannot tell you yet
- Verified DSO, aging or collections figures
- Whether a specific dispute cause is systemic or one-off
- A guaranteed cash-flow improvement estimate
- Anything requiring a live, connected billing or collections system — not yet available
Four places finance friction hides
Cash is one of four pillars
Close, Clarity and Controls use the same evidence model. Start wherever the pain is loudest.
01 Close
See what's making your month-end close take longer than it should — the only pillar with a live Flight Check today.
02 Clarity
Find the manual work hiding inside management and board reporting.
03 Controls
Find fragile spreadsheets, approval gaps and single-owner risk before they become audit problems.
Start with cash
Tell us where cash gets stuck — we'll tell you honestly what we can see.
Start a Cash review today, or email us to discuss early access and the Finance Operations Assessment.