After the assessment
FlyCFO Managed monitors, recovers and improves your deployed finance automations — with a clear boundary between platform operation and finance-policy ownership. Sarah, your AI finance operator, stays on.
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What FlyCFO Managed actually does
Each outcome below is a defined activity with an owner and a cadence — available depending on the tier you choose.
Every run is watched, so a quiet failure doesn't surface three weeks later as a missed accrual or an unreconciled account.
Every failed run is reviewed, classified and routed — to a fix, a retry or a finance-owner decision — rather than left as an unread alert.
Safe steps are replayed; anything touching the ledger follows an agreed recovery procedure with the finance owner, not a manual scramble.
When an ERP, bank feed, card program or payroll system changes, we keep the automation working before it silently breaks the close.
When a connected finance account's credentials rotate or expire, we help reconnect it before dependent automations quietly disable.
Your cited AI finance skill is kept current as policies, accounts and definitions change, so its answers stay grounded.
A written report of automation health, incidents, changes and open items — not just a dashboard nobody checks.
A monthly allowance to extend the skill and automate the next step of the close — reserved, not billed ad hoc.
When something breaks
A short, repeatable sequence — not an ad hoc scramble every time an automation fails mid-close.
Failed and stalled runs are flagged automatically, not discovered when a number looks wrong at close.
An operator classifies the failure — transient, data-related, upstream change or a genuine defect — inside the agreed window.
Safe cases are replayed; anything touching the ledger follows an agreed recovery procedure with the finance owner.
The incident, its cause and any change made are recorded in the next monthly service report.
Read this before you sign anything
FlyCFO Managed is an operating layer, not a transfer of finance ownership. Being explicit about the line between the two is what makes the service trustworthy enough to renew.
FlyCFO can operate the automations and investigate their failures. You remain accountable for finance policy, accounting treatment, source-system permissions, data accuracy, controls and sign-off — unless the contract states otherwise. We keep the plumbing running; the numbers and the controls remain yours.
Response times, coverage hours and escalation paths are set per tier and contract. FlyCFO does not promise blanket 24/7 coverage — extended or after-hours coverage applies only where the operating agreement specifically provides for it.
Illustrative launch tiers
Tiers are scoped to estate size, criticality and required response time — not to a one-size subscription. Final tier and price are agreed before anything is billed.
For a live automation that mainly needs monitoring and a human check on failures.
Illustrative launch band pending commercial validation.
For teams that want failures actively recovered and system changes handled.
Reserved improvement hours vary by contract.
For finance functions where automation failure has real business consequences.
Extended coverage is contract-dependent, not a standing 24/7 promise.
Prices are illustrative launch hypotheses pending commercial validation. Tier eligibility depends on estate scale, criticality, volume and response-time requirements.
What you actually receive each month
A written record, not a login you have to remember to check. Exact fields are confirmed per contract; this shows the shape of it.
Illustrative monthly report sample — not a customer result. Actual fields are confirmed per contract.
Honest fit
A single low-stakes automation with an engaged internal owner may not need a paid operating layer yet.
Next step
Tell us about the automation that's live, or about to go live, and a finance-ops specialist will follow up to scope tier, boundary and response expectations before anything is billed.
Give the automation a named owner
Scope a managed operating model before anything breaks quietly mid-close.